A Chicago-based program and project expert focused on Digital Services & Data Modernization. My work sits at the intersection of policy, technology, and operations: translating mandates into sprintable backlogs, building the data spine for analytics and openness, embedding zero-trust security, and proving benefits with a signed, auditable ledger.
I thrive where change touches real people—student housing and aid, permits and licensing, public benefits, research and policy operations.
Before consulting and client delivery at IntelliSuite IT Solutions, I supported large-scale initiatives at Northwestern University’s School of Education and Social Policy and served the UIC community through advocacy and resident services.
I help public organizations design and run secure, user-centered digital services backed by interoperable data and measurable outcomes—aligned to national priorities in CX, cybersecurity, and evidence-based policy.
- Residents finish applications more often and faster.
- Data becomes trustworthy and reusable across programs.
- Security is engineered into delivery—not bolted on.
- Leaders see verified public value and equity impact in one place.
Invite: Want a 12-week proof on a high-impact service (student housing intake, permits, or benefits eligibility)? Let’s design your pilot.
- God Himself (2025)
- The Perfect Error (2024)
- Embrace Your Opponent (2021)
- Your True Limit (2021)
- Refuse to Jump (2020)
- Quotes of Many Colors 1 & 2 (2020)
- “CIVIC-MOD™: A Zero-Trust, Evidence-Driven Playbook for Modern Public Services” (whitepaper)
- “Measuring Time-Tax and Equity in High-Impact Services” (article)
Built for organizations that believe digital government should be secure, accessible, and provably valuable. CIVIC-MOD™ © Avoseh Nunayon Richard. All rights reserved.